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Customer Service

Value for Money

Review Date: 06/04/2015 | Author: Jay L., Arlington, MA

Comments: I called Dave at 7:30 after trying to clear a plug up to the main sewer line to my house. Dave called back and asked if we could set up a time for the following day. I explained that I had two girls and a wife that all needed to get to school and work the next day and that we really needed the clog cleared that night. He came out immediately. I expected to hear that we would need to replace the plumbing from the house to the street, but Dave set us at ease and cleared our clog in no time. Kids and paper towels were the culprit, not a faulty clay pipe. He showed us that the pipe had already been replaced with sched 40. Good, honest, hard working: definitely recommend to anyone, anytime.

Review Date: 06/03/2015 | Author: Mac M., Woburn, MA

Comments: I was very pleased with the great job that he did! He was on time and even cleaned up after himself. I will use him again and recommend him highly to others.

Review Date: 05/25/2015 | Author: Nancy G., Concord, MA

Comments: He came when he said he would and did the job in about one hour. I previously paid a plumber a week ago to do the job, but he didn't get the whole clog cleared out, so I had to pay Rhino to come back out and get the job done. So far, so good.

Review Date: 05/20/2015 | Author: Graham r B., Dedham, MA

Comments: Fixed the problem but charged a very high price - $300 for a simple drain clog problem. I thought my other drain cleaning company was expensive at around $180 but I will go back to them.

Review Date: 05/16/2015 | Author: Uri V., Newton Center, MA

Comments: Rhino rooter good company

Review Date: 05/12/2015 | Author: a Neighbor, Cambridge, MA

Comments: Fixed the problem without a hitch.

Review Date: 05/11/2015 | Author: Patrick H., West Roxbury, MA

Comments: Would hire this contractor in the future.

Review Date: 04/05/2015 | Author: Russell L., Billerica, MA

Comments: David did a great job. Arrived when he said he would and fixed our drain. He was very professional and knowledgeable. I would recommend to anyone looking for a good plumber.

Review Date: 04/01/2015 | Author: Mike P., Haverhill, MA

Comments: They cleaned up after themselves.

Review Date: 03/22/2015 | Author: Neal P., Groton, MA

Comments: On time, fast and efficient

Review Date: 03/22/2015 | Author: a Neighbor, Sudbury, MA

Comments: Very impressed.. He showed up as promised and after assessing the situation, cleared the blockage out of drain pipe.

Review Date: 03/19/2015 | Author: Rachael P., Lowell, MA

Comments: The owner of the company called me approximately 90 seconds (or possibly less) after I requested a response. You can't ask for better service than that. The guy came the next day, right on time, did the job perfectly, and left. Very courteous, very professional.

Review Date: 03/19/2015 | Author: Leslie K., Jamaica Plain, MA

Comments: Jose cleared the clogs, and cleaned up well afterward.

Review Date: 03/17/2015 | Author: a Neighbor, Reading, MA

Comments: We had a good experience with Rhino Rooters. The tech was professional and cleared our clog very fast.

Review Date: 03/16/2015 | Author: Vergel B., Natick, MA

Comments: Prompt, service person was friendly and professional.

Review Date: 03/15/2015 | Author: Kate C., Allston, MA

Comments: I would hire them again. They came the same day I asked for assistance. Jose was very nice and did the work well and quickly.

Review Date: 03/14/2015 | Author: a Neighbor, Sudbury, MA

Comments: very good

Review Date: 03/14/2015 | Author: Lee M., Andover, MA

Comments: scheduled for A.M. appt the following day. They couldn't come until late afternoon due to an emergency call. Serviceman Rudy was courteous and professional and took care of the problem quickly with no mess.I will definately use them again.

Review Date: 03/10/2015 | Author: Coco L., Winchester, MA

Comments: We had a frozen kitchen sink due to the cold weather. They responded to our request very quick, came the same day. Did the job properly and efficiently.

Review Date: 03/09/2015 | Author: Shelley H., Stow, MA

Comments: They arrived within one hour as promised. The technician was knowledgable and reassuring. Others scared us with high prices and horror stories about needing a new septic system.

Review Date: 02/24/2015 | Author: Tom D., Boston, MA

Comments: They went above and beyond. My scenario was very complicated and they were very resourceful in problem solving and very prompt.

Review Date: 02/18/2015 | Author: Bea Y., Lexington, MA

Comments: Jose went above and beyond to complete work, he shoveled out snow and dirt to get to clog.

Review Date: 02/12/2015 | Author: Jeanne matthews M., Woburn, MA

Comments: I was very nervous the cost could be very high to unclog main drain going to the city sewerage system in the street. They unclogged the drain in a short period of time, the also cleared the shower drain. I am extremely please with the outcome and the very reasonable cost to fix this major issue.

Review Date: 02/06/2015 | Author: a Neighbor, Concord, MA

Comments: Great job, they were there on time and fixed the problem

Review Date: 02/06/2015 | Author: Elizabeth M., Milton, MA

Comments: Quick to respond to request and very pleasant. Work was done quickly and he was very nice. Gave suggestions on what to do if problem occurred again. Reasonably priced too.

Review Date: 01/21/2015 | Author: Fred H., Brighton, MA

Comments: they prompt and good

Review Date: 12/28/2014 | Author: Eileen B., Newton Center, MA

Comments: we'd hire him again for any plumbing problem...he also knows a great deal about 'home problems' in general.

Review Date: 12/25/2014 | Author: a Neighbor, Bedford, MA

Comments: Excellent job, cleared out the problem and did the extra checks to prevent its reoccurring. Was very prompt. dcr in Bedford, MA

Review Date: 12/19/2014 | Author: Tom P., Billerica, MA

Comments: David was prompt and pleasant to deal with. He did a very good job and explained what he did to my satisfaction.

Review Date: 12/13/2014 | Author: Bill L., Quincy, MA

Comments: A+

Review Date: 12/05/2014 | Author: Laila K., Norwood, MA

Comments: Quick awesome service

Review Date: 11/20/2014 | Author: Vj O., Burlington, MA

Comments: a

Review Date: 11/19/2014 | Author: John E., Newtonville, MA

Comments: They did a great job, worked hard and corrected the problem.

Review Date: 11/16/2014 | Author: Kimberly C., Beverly, MA

Comments: Excellent service. Came out on Saturday. Took less than 30minutes. Felt cost slightly high but service was worth it.

Review Date: 11/16/2014 | Author: a Neighbor, Newton Center, MA

Comments: Quick, Efficient, Clean, Friendly, and Effective.

Review Date: 11/10/2014 | Author: Flora S., Dorchester Center, MA

Comments: Did the job completely

Review Date: 11/08/2014 | Author: Gerald C., Waltham, MA


Review Date: 10/31/2014 | Author: Jamie B., Malden, MA

Comments: Rudy was great. Explained everything as he went along and told me the price upfront. I will use Rhino rooter for our plumbing needs.

Review Date: 10/28/2014 | Author: Eugene K., Cambridge, MA

Comments: We had a sewer line back up, causing basement flooding. Rhine came out very quickly and very quickly diagnosed the problem (roots obstructing sewer line) and resolved the issue. Also gave recommendations on how to avoid problems in the future. Highly recommend.

Review Date: 10/28/2014 | Author: Chuck G., Wakefield, MA

Comments: Great Guys!!! Thanks

Review Date: 10/15/2014 | Author: Sue S., Lexington, MA

Comments: Dave from Rhino Rooter was prompt, courteous, professional, and very flexible about coming to the house when it was convenient for me. He diagnosed and cleared the problem immediately, and charged me a very reasonable price. I have used numerous other plumbers, who seem to plumb my wallet more than my pipes. But I would definitely recommend and use Rhino Rooter again.

Review Date: 10/03/2014 | Author: a Neighbor, Lexington, MA

Comments: The professional that came to the home was good. Was able to clear the main sewer and running great.

Review Date: 09/16/2014 | Author: Tom W., Needham, MA

Comments: Arrived promptly at tie agreed, out of regular office hours. Solved the slow drainage issues very quickly, was professional and cleaned up afterwards. Would recommend.

Review Date: 08/31/2014 | Author: Robert B., Wilmington, MA

Comments: He was very business like and did a great job.

Review Date: 08/12/2014 | Author: Wendolyn P., Framingham, MA

Comments: They did a good job.

Review Date: 08/06/2014 | Author: Donna M., Waltham, MA

Comments: Very professional. Explained the problem and fixed it. Nice and efficient.

Review Date: 07/23/2014 | Author: a Neighbor, Dorchester, MA

Comments: Rhino rooter provided excellent customer service.

Review Date: 07/02/2014 | Author: a Neighbor, West Newton, MA

Comments: good customer services.

Review Date: 06/06/2014 | Author: a Neighbor, Haverhill, MA

Comments: I just think They all charge too much for less than an hours work.

Review Date: 06/04/2014 | Author: Bruce H., Shirley, MA

Comments: David was terrific. Called right away after my HomeAdvisor search, he came the next day, calling an hour ahead as he said he would, solved both my problems quickly and efficiently, and cleaned up afterword. He's definitely on my good list!

Review Date: 05/20/2014 | Author: a Neighbor, Woburn, MA

Comments: great service

Review Date: 05/03/2014 | Author: Shana M., framingham, MA

Comments: David came and cleared our blockage quickly. Ours was a bit more than a blockage as sewage from the house was leaking into the basement. We were pretty worried that it meant there was a huge problem with our drainage, but David got things flowing again quickly. He was also a really nice guy and very professional.

Review Date: 04/29/2014 | Author: a Neighbor, Chestnut Hill, MA

Comments: I got their call within 2 min after I complete the request online. They are the first one to call in 3 Pro choices Home Adviser provided. I had sewage back up at basement, and need to clear it ASAP. They come on time, and did great job to clear my main drain from house to the street. The guy is very friendly and experienced. The charge is average on this kind of job. I am very happy about their high quality professional quick service.

Review Date: 04/25/2014 | Author: Ken Y., Quincy, MA

Comments: Rudi arrived at the time we scheduled and quickly fixed the problem. He was professional and informative, clearly answered the questions I asked after the job was done.

Review Date: 04/20/2014 | Author: Yvonne W., Roslindale, MA

Comments: Rudi was professional and informative! Price too high but service was immediate. So it balanced out. I would consider them again in an emergency. But because of price Ill keep researching for a regular long term plumber.

Review Date: 04/09/2014 | Author: Rich C., Lynn, MA

Comments: Great work. Came quickly and sorted out the problem.

Review Date: 04/08/2014 | Author: a Neighbor, Cambridge, MA

Comments: nothing

Review Date: 04/04/2014 | Author: Elaine W., Maynard, MA

Comments: Dave was very professional and courteous. He responded quickly and arrived at the day and time he said he would. I will definitely use him again when the need arises.

Review Date: 04/02/2014 | Author: Mark G., Methuen, MA

Comments: he came on time and did a good job.

Review Date: 04/01/2014 | Author: Dick L., North Andover, MA

Comments: Quick response and service

Review Date: 03/26/2014 | Author: Lisa S., Beverly, MA

Comments: David called right away and was able to meet me later that same afternoon. Cleared the clog.

Review Date: 03/04/2014 | Author: Paul X., Somerville, MA

Comments: dave did a great job of removing the clog would recommend him to anyone good price quick response

Review Date: 01/30/2014 | Author: a Neighbor, Lynn, MA

Comments: I explained the problem, he quoted me $100. He was here within 90 minutes, and thought it would be more involved than I told him on the phone, but we were both happy that in fact it took only about 20 minutes and were both happy with the fee. My plumber was David, he was professional, clean cut, and pleasant. I'd be happy to recommend them.

Review Date: 01/30/2014 | Author: Jen L., Wellesley Hills, MA

Comments: excellent service!

Review Date: 01/22/2014 | Author: Elizabeth R., Marlborough, MA

Comments: They came the same day (a Sunday!) and solved the problem for what they tell me is their standard daily flat drain-clearing rate -- all I can ask! I have no experience with other plumbers and drain clogs.

Review Date: 01/14/2014 | Author: Paul S., Hyde Park, MA

Comments: They were prompt, professional and efficient. I would highly recommend them.

Review Date: 01/10/2014 | Author: Lynne L., Tewksbury, MA

Comments: Called back promptly even though it was Christmas night. Able to make an appt for the next day since I was going out of town. Much appreciated the call that he was running a little late, but still arrived with enough time to deal with my problem before I had to go. Cleared my garbage disposal and laundry drains satisfactorily and offered advice on how to prevent lint buildup in the future. Thank you David.

Review Date: 01/07/2014 | Author: Jay S., Saugus, MA

Comments: Serviceman was very efficient and courteous, let us know as he was working what the issues were and what it took to get rid of the clog. Also was timely as the emergency call was on a Sunday and he was at our home within an hour.

Review Date: 01/06/2014 | Author: Cynthia W., Lexington, MA

Comments: .

Review Date: 12/28/2013 | Author: Barry M., Walpole, MA

Comments: We needed emergency service on a Saturday after having difficulties with another drain company. David responded and came immediately, fixing the problem in a friendly, quick, and professional manner. We will be sure to use Rhino Rooter again when necessary.

Review Date: 12/20/2013 | Author: Darshna G., Burlington, MA

Comments: I had to call Rhino Rooter for my kitchen sink, I was nervous for calling someone new to do the task in emergency. I am glad I did. Very efficient, Very professional and on time and work was done well. Line was cleaned throughly and the mess was cleaned up too ! I just had cleaning service done day before, and was so ready for holiday, until my kitchen sink gave up, but Rhino Rooters did take care of all I was worried about ! Great people, great team and great service for best price of your value !

Review Date: 12/08/2013 | Author: Scott B., Cambridge, MA

Comments: very fast and professional service

Review Date: 12/02/2013 | Author: Raj G., Newton Center, MA

Comments: Great Work! Thanks!

Review Date: 11/25/2013 | Author: Sara M., Marblehead, MA

Comments: Did a great job at a reasonable price. Another company told me I needed to have my sewer line replaced. Rhino Rooter was able to clear the drain to the main on the street and showed me via video camera, that my drain line was fine and I did not need to do a VERY costly repair. I would definately use them again. Very nice and professional.

Review Date: 11/19/2013 | Author: a Neighbor, Newton, MA

Comments: Competitive pricing, came same day and on time. Good to work with.

Review Date: 11/12/2013 | Author: Joanne P., Needham, MA

Comments: They responded quickly and fixed the problem for a reasonable price. We are very pleased.

Review Date: 10/24/2013 | Author: Allan M., Framingham, MA

Comments: Did a Great Job, came when promised, clean-up after the job was complete. Will use then again

Review Date: 10/09/2013 | Author: Reginald N., Reading, MA

Comments: I have hired them in the past and their professionalism is second to none. I explain to them the issue of the back-up and the previous attempts to fix it. These Master Plumbers, assess the situation, asked great questions and tried many solutions to address the problem. After four hours, problem solved. They are the gold standard for plumbing repair!

Review Date: 10/07/2013 | Author: Adam S., Jamaica Plain, MA

Comments: Fast response and arrived when promised. Worked quickly and helped coach me on things I needed to consider.

Review Date: 09/30/2013 | Author: a Neighbor, Acton, MA

Comments: N/A.

Review Date: 09/14/2013 | Author: Carol S., Chelsea, MA

Comments: The technician Rudy was great. Including telling how to avoid in the future. Very efficient and personable.

Review Date: 08/11/2013 | Author: Carol L., Framingham, MA

Comments: John was prompt, efficient at getting the job done, checked his work to be sure the drain was flowing properly, and he cleaned up everything very well. Best plumbing service I've ever had. Will definitely call him again.

Review Date: 07/26/2013 | Author: Brendan S., Boston, MA

Comments: Great experience. Professional was on time, responsible, polite and got the job done. I would hire Rhino Rooter again in a second!!

Review Date: 07/01/2013 | Author: Elizabeth M., Cambridge, MA

Comments: Quick response, great service, at a very fair price! When I needed an emergency repair and could not be at the property I felt I was in very good hands.

Review Date: 06/19/2013 | Author: Kenia W., Cambridge, MA

Comments: David, the guy that helped me this time, showed up in time. I was lookig for someone to fix a backup bathtub drain. Before doing anything he went to the building basements to check where pipes were going, what kind of pipes (if they were resistent to the standard procedures) etc. Everything fine. While he was working with one of those noisy "snakes", he stopped a couple times to explain what was going on and, after finishing the work, he... cleaned everything, leaving my bathroom in the great conditions it was before. That was really a nice touch! It was not that expensive considering all the screening he had to do beforehand. I recommend!

Review Date: 06/13/2013 | Author: a Neighbor, West Roxbury, MA

Comments: I used them to unclog my 2 toilets that were clogged stupidly by me with paper towels. the man who came was very nice and told me what to do or not do to prevent this problem from happening again. ?

Review Date: 04/26/2013 | Author: William C., Beverly, MA

Comments: they came within two hours of my call, cleaned out the trap in a half an hour and did it at the quoted price.

Review Date: 04/12/2013 | Author: Michelle C., Dedham, MA

Comments: David called me immediately and made an appointment for the same day to fix a tough clog in my bathroom drain. He was on time and very professional. He did a great job and cleaned up thoroughly. For a relatively small fee, I can enjoy my bathroom sink again. What more can you ask for?

Review Date: 03/27/2013 | Author: Sherry H., Lynn, MA

Comments: I have had clogs cleared before, but the service Rhino Rooter performed was outstanding. He found coins in the drain that had been there for years and no other plumber found them before that service call.

Review Date: 03/01/2013 | Author: Cheryl M., Tyngsboro, MA

Comments: They called me back right away and came right away. Dave is very nice and professional. He arrived on time and unclogged 2 drains.

Review Date: 02/28/2013 | Author: Graham J., Stoneham, MA

Comments: Satisfied with the work done!

Review Date: 02/14/2013 | Author: Elliott S., Boston, MA

Comments: He was very quick and did a good job.

Review Date: 02/11/2013 | Author: Natalya Y., Acton, MA

Comments: First, Rhino Rooter was quick to call back (it was Sunday after the snowstorm when other folks were saying they wouldn't come because of snow!) and quick to come to my house. The plumber, Rudy, did a superior job and was very well prepared for all the hassles associated with getting in and out of the house during the messy road conditions. I'm very pleased with the quality of the job done, professionalism and customer service.

Review Date: 02/08/2013 | Author: Alyssa G., Lexington, MA

Comments: All great--just a little expensive, >$200 to fix a clogged sink.

Review Date: 01/11/2013 | Author: Karen B., Brookline, MA

Comments: David the owner fixed our problem. We had loud gurgling under bath tub each time we flushed the toilet. The noise is finally gone. I would recommend using him for drain issues.

Review Date: 12/19/2012 | Author: Maryanne M., Ipswich, MA

Comments: On a Fri. afternoon, I had a pipe leak in my basement. David's name came up on Home Advisor, I called & he came right out. After inspecting all the pipes, he determined that I had a crack in a cast iron pipe that led to the sewer. He was afraid to ream the original pipe for fear of doing more damage to the cast iron one. He stayed for about an hour, running water through the pipe & concluded the blockage had worked itself out, but that he should return to replace the cracked one. David was one of the most courtepus workers I have ever had at my house. He was obviously very copncerned about his customers & doing what was best for them.

Review Date: 12/08/2012 | Author: Joanna F., Somerville, MA

Comments: Rhino was very accommodating and fairly priced. I would recommend this company.

Review Date: 10/31/2012 | Author: Leonard D., Malden, MA

Comments: David, the owner, returned my call within minutes and accommodated my schedule by coming after 5PM. He knew immediately what the problem was, had the tools to do it and was very pleasant to deal with. We will absolutely turn to Rhino with any other problems we have.

Review Date: 10/24/2012 | Author: Eric J., Waltham, MA

Comments: responded less than a minute seconds after my request!

Review Date: 10/21/2012 | Author: Steve S., Dedham, MA

Comments: New company.... Fantastic service and professionalism. Looked at job before and not charge hourly.

Review Date: 10/16/2012 | Author: Swarna I., Chestnut Hill, MA

Comments: They called right away so far very pleased (they were a little late - but they did call you)

Review Date: 10/02/2012 | Author: Reginald N., Reading, MA

Comments: Efficient, stayed within my budget, on time, would highly recommend!

Review Date: 09/07/2012 | Author: Colleen L., Belmont, MA

Comments: The service was excellent and he solved my long standing irritating drain problem that my contractor was unable to solve. Yeah!!!

Review Date: 09/05/2012 | Author: a Neighbor, Charlestown, MA

Comments: Rhino Rooter rescued me and did a great job! Thanks.

Review Date: 08/28/2012 | Author: Anastasia L., Marlborough, MA

Comments: Very pleasant to work with. Quick and efficient. Will work with him on future projects.

Review Date: 08/23/2012 | Author: Zhao S., Quincy, MA

Comments: n/a

Review Date: 08/21/2012 | Author: William G., Lawrence, MA

Comments: Friendly and very professional. Did an outstanding job at a great price unclogging roots in a 100 foot pipe. Will use them again and highly reccomend them to everyone.

Review Date: 08/20/2012 | Author: Lisa D., Lawrence, MA

Comments: Rhino Rooter has now done two emergency projects for us, and will be our first choice for any future projects or emergencies; John was prompt, efficient, within the scope of the quote, and got the job(s) done; we've had no trouble with either situation since Rhino Rooter took care of them.

Review Date: 08/13/2012 | Author: Michail T., Cambridge, MA

Comments: I had a clogged sink in the kichen. He called within seconds, he provided the written quote that I had requested, he came on time and did what he promised. No travel charges / No extra/hidden charges. Great experience. Thank you!

Review Date: 07/31/2012 | Author: John L., Lawrence, MA

Comments: Good Job.

Review Date: 07/31/2012 | Author: Alfred D., Chelmsford, MA

Comments: David called me right away & was very flexible for scheduling. He was on time listened to the backstory then went right to work and seemed to fix the problem, but stayed to test. the slow drain issue came back so he got up on the roof (improvised as I didn't have a ladder). The angle and bigger snake did the trick, but he stuck around to give it extra cleanout. If you're a stickler about cleanup, be explicit - he left a little gunk on the contact paper under sink, no biggie. Gave some good advice based on our unique setup. I can't say what 'expensive' is for plumbing, but $250 seemed like a great deal for the speed, friendliness and results

Review Date: 07/26/2012 | Author: Richard I., Boston, MA

Comments: Hired Rhino Rooter, came out and did a good job.

Review Date: 07/21/2012 | Author: a Neighbor, Woburn, MA

Comments: Very proffesional, a little pricey but very clean and respectful. Would hire again!

Review Date: 06/05/2012 | Author: Sandra S., Revere, MA

Comments: They came right away and fixed the drain, however a pipe was broken under the tub and water leaked onto the first floor and destroyed the ceiling and floor. Rhino Rooter must have broken the pipe and didn't realize it but I also can't blame them entirely because the house is over 100 yrs. old and all the pipes are very old so they may have broken when they cleared the tub drain. I called another plumber and he was the one that told me the pipes broke. I really can't blame the first plumber because I don't know for sure.

Review Date: 06/04/2012 | Author: a Neighbor, Boston, MA

Comments: Very easy to reach and flexible with meeting in Boston

Review Date: 05/14/2012 | Author: a Neighbor, Brookline, MA

Comments: Gave me a quote without messing around and arrived within an hour.

Review Date: 05/12/2012 | Author: Kurt R., Framingham, MA

Comments: The best!

Review Date: 05/04/2012 | Author: Jen S., Jamaica Plain, MA

Comments: the service man was great. In and out in literally five minutes to clear our blocked toilet. He even wore gloves to perform the service and immediately removed them as soon as he was finished. Wonderful!

Review Date: 05/04/2012 | Author: a Neighbor, Cambridge, MA

Comments: This service provider was prompt in getting back to me and extremely courteous on the phone. The service man arrived on time and completed the job very quickly and efficiently. My only negative comment concerns the quote. When I first called, I was quoted a rate that was at least $60 more than what i understood to be the standard rate. When i pointed this out, he immediately reduced the rate. i would prefer to get a reasonable quote straight out of the gate.

Review Date: 04/24/2012 | Author: Jin F., Wellesley Hills, MA

Comments: John called me right after I submit the online request. He came to my house next morning, which was a Sunday. He fixed one toilet righ away. It took him a little bit while on the other toilet. He had to take it out to work on it. At the end, it worked. He did not charge extra for the weekend visit.

Review Date: 04/18/2012 | Author: Robin G., Arlington, MA

Comments: very prompt, very reliable, I'd hire them again. Better price than the others.

Review Date: 04/16/2012 | Author: Sandra P., Wakefield, MA

Comments: I found the service excellent. I called at 12:30 pm and the problem was fixed by 3:00 pm. Never had such fast service, ever. I was thrilled since until the problem was fixed, we did not have water in the house. The service person, John, was pleasant and polite and did a very good job of cleaning up when he was done. I highly recommend this company and would use them again.

Review Date: 04/09/2012 | Author: a Neighbor, Lowell, MA

Comments: Came on a weekend, fast and professional.

Review Date: 04/04/2012 | Author: Robert E., Boston, MA

Comments: He went out to do the job quickly and did a great job.

Review Date: 04/01/2012 | Author: Le M., Melrose, MA

Comments: good work

Review Date: 03/26/2012 | Author: Ping L., Newton Center, MA

Comments: They were very good and were very knowledgable.

Review Date: 02/28/2012 | Author: Mark T., Jamaica Plain, MA

Comments: Top notch!

Review Date: 02/28/2012 | Author: Susan D., Milton, MA

Comments: John showed within the hour, cleared my problem almost immediately. I reported another problem which he promptly identified, had the part on hand and fixed this too!! Left without a trace of his having been there within the hour. Fabulous service!!!!!

Review Date: 02/21/2012 | Author: Alison P., Peabody, MA

Comments: They showed up a few min. early which was fine. They were courteous, friendly but reserved and went right to the task. They also picked up afterwards, job was complete within 20 min and explained to me what the problem was and how to avoid it. Highly recommend them...

Review Date: 02/20/2012 | Author: Warren P., Waltham, MA

Comments: John arrived on time and completed his tasks quickly. He cleared a plugged sink and replaced a toilet fixture that was constantly running. We decided to hold off on connecting the refrigerator icemaker due to budget constraints and he was OK with that. The cost was a bit more than expected (due to having to replace the toilet parts) but he came on a Saturday so it balanced out. My husband had a great time hanging out with John who patiently listnbedand educated him on plumbing maintenance! We woulf definitely recommend Rhino Rooters.

Review Date: 02/14/2012 | Author: a Neighbor, Malden, MA

Comments: Got a phone call regarding the job seconds after I clicked the submit button. Their pricing was slighter higher than some other places that I have called. Check their website, they had a $25 off any service and they honor that promo with any question. They showed up on time and got the job done within an hour. I would've given them 5 stars if they replace the sewer cap free of charge (which they have to break in order to get to the sewer line) especially after their snake equipment damaged my stairs and door.

Review Date: 01/30/2012 | Author: a Neighbor, Brookline, MA

Comments: did great job - would used again

Review Date: 01/19/2012 | Author: a Neighbor, Bedford, MA

Comments: Prompt and knowledable. Does a clean job.

Review Date: 01/12/2012 | Author: a Neighbor, Ayer, MA

Comments: Rhino Rooter came right out and fixed the problem. Great job!

Review Date: 01/11/2012 | Author: Alicia H., Hyde Park, MA

Comments: Very fair price, professional and knowledgeable.

Review Date: 01/10/2012 | Author: a Neighbor, Watertown, MA

Comments: after i called he was at my home within 1/2 hr cleared my drain quickly i was very pleased . i hope i dont have to, but if needed i will call him again

Review Date: 01/06/2012 | Author: a Neighbor, Swampscott, MA

Comments: They were very nice and called within 5 minutes of the submission and 3 hours later everything was fixed

Review Date: 12/29/2011 | Author: a Neighbor, Concord, MA

Comments: Had to bargain for a good price, but he came down and was happy to do it.

Review Date: 12/17/2011 | Author: Laura G., Woburn, MA

Comments: He was quick and efficient. My husband flushed his BlackBerry down the toilet. We ended up having to take the toilet off to get it out. Dirty and heavy work. They did not charge us extra, and the original quote price was what we ended up paying.

Review Date: 12/14/2011 | Author: Linda R., Lynn, MA

Comments: I would call Rhino Rooter again in a minute. Excellent service!!! Very professional, fast and honored the price quote, even though there was an additional problem that needed to be repaired!!!

Review Date: 12/13/2011 | Author: Brian M., Westwood, MA

Comments: Problem I called for fixed itself and he didn't sell me a bag of tricks. On the spot hired him for something else and that went great. Thanks.

Review Date: 12/11/2011 | Author: Ambrose M., Hyde Park, MA

Comments: these guys are very good at what they do.

Review Date: 12/09/2011 | Author: a Neighbor, Medford, MA

Comments: Did a good.

Review Date: 12/07/2011 | Author: Mark W., Newton Center, MA

Comments: The car is by our door 5 minutes ahead of appointment time and the job was done in an hour. The drain has been working since. We are happy with the service.

Review Date: 12/07/2011 | Author: a Neighbor, Lowell, MA

Comments: They did a good job. Responded the same day quickly. Easy to get an appointment.

Review Date: 12/06/2011 | Author: Bill N., Cambridge, MA

Comments: Serviceman arrived a few minutes early. Very friendly, very efficient.

Review Date: 12/02/2011 | Author: Lisa P., Hyde Park, MA

Comments: Within 5 minutes of making my Service Magic request, Rhino called. He was able to come same day to help with a clogged toilet. While he was here I asked if he could check the tub drain and the other toilet. He was very helpful, professional and I would highly recommend in a heartbeat!

Review Date: 11/29/2011 | Author: a Neighbor, Natick, MA


Review Date: 11/28/2011 | Author: Pamela H., Jamaica Plain, MA

Comments: They called me immediately after I sent in the request via email. They came to the house exactly on time, five minutes early, as they stated

Review Date: 11/07/2011 | Author: a Neighbor, Norwood, MA

Comments: Very quick and easy to work with. Came right away for something we needed done.

Review Date: 10/27/2011 | Author: Jason D., Stoneham, MA

Comments: Fast response to Service Magic request. At our house by 9am the following morning. Reasonable rate quoted and charged.

Review Date: 10/25/2011 | Author: a Neighbor, Brookline, MA

Comments: They came quickly and did a good job

Review Date: 10/17/2011 | Author: Michael R., Peabody, MA

Comments: Did not need the service afterall, there was no blockage, however service was done and while there we had the main house drain cleanned as well. thanks!

Review Date: 10/05/2011 | Author: Kenneth /caren S., Wellesley Hills, MA

Comments: Remarkably prompt, courteous, and even though the job took much longer than expected, he refused to charge me any more than his original estimate, which was very reasonable to begin with. If anyone needs a drain unclogged, you cannot go wrong by hiring Rhino Rooter. He is proud of the work he does, and is truly happy that his client is satisfied when the job is complete.

Review Date: 10/01/2011 | Author: Pauline ho B., Chestnut Hill, MA

Comments: Prompt response and good work

Review Date: 09/29/2011 | Author: a Neighbor, Watertown, MA

Comments: Rhino Rooter did a great job for us. Took care of the problem immediately.

Review Date: 09/28/2011 | Author: Bill M., Needham Heights, MA

Comments: I was contacted within a minute of my request - literally! The serviceman, David, came exactly at the time I was told. He was courteous and friendly and worked diligently to solve my problem. He also was careful to prep the area to limit any dirty cleanup, which I really appreciated. Excellent service.

Review Date: 09/23/2011 | Author: Sherry H., Lynn, MA

Comments: Great service!

Review Date: 09/02/2011 | Author: Dean S., Wellesley, MA

Comments: He called right away and was professional and attentive to our drain issue in the yard. We were very grateful for his input his expert advice

Review Date: 08/13/2011 | Author: a Neighbor, Natick, MA

Comments: N/A

Review Date: 08/08/2011 | Author: Stephanie T., West Roxbury, MA

Comments: Rhino Rooter called immediately and was at my house within an hour. He was very pleasant did the job quickly and gave me excellent advice for the future, he even measured my toilet for future purchase, and gave me a reduced price from his original quote because the job was less complicated than he had thought it would be.

Review Date: 08/08/2011 | Author: L M., Milton, MA

Comments: Price quoted was firm and fair. He explained what he was going to do and where he encountered some of the clogs. Definitely would use them again and recommend.

Review Date: 07/26/2011 | Author: Yaoyu N., Malden, MA

Comments: He answered my call immediately and helped us to solve the big problem. He did not charged me extra money even though he had to come twice. He is the best!!

Review Date: 07/11/2011 | Author: George T., Winthrop, MA

Comments: Great service. Excellent work. I had a problem and he came amazingly fast to remedy the situation. Very appreciative.

Review Date: 07/09/2011 | Author: Linda D., North Andover, MA

Comments: I had a clogged bathtub drain and a full day's activities ahead of me. I received a phone call from John, the owner, within 5 minutes of my Service Magic call for help. 'David' arrived as scheduled, listened carefully to the methods I had already tried and went to work. He was very professional, polite, and kind! (and he cleaned my bathtub!) I would so hire this crew again! Thanks guys, you saved the day! -Linda D

Review Date: 06/15/2011 | Author: Robert S., Milton, MA

Comments: We needed a plumber after hours (I called at approximately 5:00) to clear a heavily-clogged bathtub drain with a power snake. The tech who responded, Dave, was extremely courteous (especially mindful of our infant asleep in a neighboring room) and efficient. He also explained why the pipe connecting bathtub to sink was backed up. My only complaint is that the dispatcher indicated that he would contact me shortly during our original conversation, but failed to do so. After roughly an hour, I had to call him back. Regarding value for money, this was my first experience hiring a plumber. Therefore, my frame of reference is limited.

Review Date: 06/14/2011 | Author: a Neighbor, Waltham, MA

Comments: Did a great job and were much cheaper than competitors.

Review Date: 05/30/2011 | Author: Sheila S., Cambridge, MA

Comments: Respectful, prompt and professional. It was a holiday, but he charged the price he had quoted for a regular workday, and he repaired the toilet seat--no charge. I'm definitely adding him to the list of service providers for the condo.

Review Date: 05/13/2011 | Author: David Y., Hudson, MA

Comments: Prompt service, clean thorough work.

Review Date: 05/02/2011 | Author: Donna H., Peabody, MA

Comments: They were great! On time, professional and clean!

Review Date: 04/03/2011 | Author: Christopher C., Roslindale, MA

Comments: John called very promptly and provided excellent service. I will use his services again.

Review Date: 03/18/2011 | Author: a Neighbor, Burlington, MA

Comments: I am very happy with his serice. Very Professional and timely manner finish his job. Also give 30 days warranty.

Review Date: 02/27/2011 | Author: Joe S., Natick, MA

Comments: No sooner had I submitted my request to have my clogged toilet cleared than Rhino Rooter called. They were here within 2 hours, courteous, honest and fair. The gentleman who worked on my toilet had to return to his vehicle several times over the course of the job to increase the size and scope of tools he was deploying in what proved to be no small job. After deploying his full arsenal, he was the victor, my toilet worked once more and I was very impressed. He cleaned up afterwards and was polite to the last. Thank you!

Review Date: 02/25/2011 | Author: Virginia R., Chelmsford, MA

Comments: Immediate phone follow up from owner, John. The actual service man, David, arrived about an hour after request was made. He was the neatest tradesman we've ever encountered! He wore booties over his work shoes, put down a big mat to protect the floor, & even wiped everything off at the end. The work was very professionally done, and David couldn't have been more pleasant.. It was more costly than expected (what isn't these days), but we were grateful to have the work done in such an expeditious and competent manner. We would definitely hire this company for any future need and would recommend them without hesitation.

Review Date: 02/25/2011 | Author: a Neighbor, Haverhill, MA

Comments: the response was great, the worker who showed up was good just thought the $200 price tag was a bit too expensive for a 40 minute job! Other than that thought everything else was top notch!

Review Date: 02/21/2011 | Author: Dee K., Boston, MA

Comments: Immediate response and contact with pro. Knowledable, courteous, professional service. Timely arrival, no extra charge for weekend service, problem solved and, for future issues, phone number added to my contacts, Would use them again in a heartbeat.

Review Date: 02/15/2011 | Author: Gerald W., Cambridge, MA

Comments: The job was done quickly and professionally. It was a flat rate, a little more than I expected, but we were glad to have our sewer pipe clear again.

Review Date: 02/11/2011 | Author: Barbara M., Medford, MA

Comments: Excellent service. Very professional. Left the job very clean and neat.

Review Date: 02/05/2011 | Author: a Neighbor, Milton, MA

Comments: My bathtub would not drain. A January cold snap had caused the formation of ice in my drain. Rhino Rooter was quick and on time. The ice blockage was as hard as brick, but Rhino Rooter stayed on the job for as long as it took to clear the ice. The job took more than an hour but I was only billed for one hour. That is service!

Review Date: 02/02/2011 | Author: Enith B., Waltham, MA

Comments: they were very good and came out right away

Review Date: 01/24/2011 | Author: a Neighbor, Newton, MA

Comments: I called John at about 8 AM on a Saturday morning after a Friday night sewer line back-up. He was at my house, as promised, by 10 AM, and took care of the problem. His price was $125 less than what I was quoted by another for a Saturday "emergency" visit. I would call him again (though of course hope I do not need to), would recommend him, and will likely call him again for a preventive sewer line cleaning in about a year.

Review Date: 01/23/2011 | Author: Amy B., West Roxbury, MA

Comments: John called me before the page had even loaded telling me which pros I had been matched with. We set an appointment time, but he called a day early to say he had a guy in my area who could come over right away. David, the plumber, was excellent. He was polite, professional and fast. He completely cleaned up after himself and recommended some preventative maintenance without being pushy. Overall, a great experience.

Review Date: 01/19/2011 | Author: Bracha K., North Andover, MA

Comments: Quick professional service, accurate estimate

Review Date: 01/14/2011 | Author: a Neighbor, Lexington, MA

Comments: We received a phone call a few minutes after we filled out the Service Magic form. They came the next day and did a great job.

Review Date: 01/12/2011 | Author: Michael D., Wakefield, MA

Comments: This company was efficient, professional and they did an excellent job. They literally called me within 3 minutes of my request going in.

Review Date: 01/11/2011 | Author: a Neighbor, Cambridge, MA

Comments: Excellent experience. He called right away, came over within an hour, and did a great job fixing a badly clogged drain. He was also informative, nice, and kept the area very clean. I definitely would use him again and would recommend him without hesitation.

Review Date: 01/06/2011 | Author: Jessica C., Peabody, MA

Comments: Wonderful job! The price was under what we were estimated over the phone--a bonus--and was very reasonable. Scheduling was quick and easy. Courteous, knowledgable, quick but thorough service. I went elsewhere first (bad idea) as I paid too much, received poor serivce and still had the problem- I wish I had contacted Rhino Rooter first! They'll definetly be the first call I make next time.

Review Date: 01/02/2011 | Author: Chris L., Stoneham, MA

Comments: quick return call and professional service

Review Date: 12/28/2010 | Author: a Neighbor, Brighton, MA

Comments: They were timely and efficient. Very nice and did a great job, cleaning up after the fix. The pricing was reasonable and I couldn't be happier with the results (I working toilet and a shower drain that doesn't clog up).

Review Date: 12/08/2010 | Author: Mike R., Boston, MA

Comments: The service was great. He was quick to respond to my call and quick to resolve the issue. Pricing was very good.

Review Date: 12/04/2010 | Author: a Neighbor, Brookline, MA

Comments: Rhino Rooter (John) called immediately; fixed my problems in 4hours after I called.

Review Date: 12/04/2010 | Author: Mike B., Melrose, MA

Comments: They did amazing job! They came out the same day and fixed an issue that I had been worried about for years.

Review Date: 12/03/2010 | Author: Sam D., Brighton, MA

Comments: He was quick and very proffesional and got the job done.

Review Date: 11/22/2010 | Author: Anna L., Weymouth, MA


Review Date: 11/03/2010 | Author: Rajeev S., Cambridge, MA

Comments: Called fast came out and did work as promised.

Review Date: 10/30/2010 | Author: Craig J., Arlington, MA

Comments: I was very happy with the work they did. They arrived extremely quickly and came back when we had new information right away, however they did not have the correct size cap at the end. They were supposed to come back with it in a few days with the cap, it's been about two weeks and we have not heard from them yet.

Review Date: 10/29/2010 | Author: a Neighbor, Wellesley Hills, MA

Comments: I received a call within three minutes of submitting my request. It was Friday evening before a very busy weekend. They were there within 45 minutes and were finished unclogging my kitchen drain within 10 minutes. Dave was very nice and neat. He was polite and explained to me ways to avoid this problem in the future. Thanks!

Review Date: 10/29/2010 | Author: a Neighbor, North Billerica, MA

Comments: Showed up to give me a quote & was equiped to do the job on the spot.

Review Date: 10/28/2010 | Author: a Neighbor, Charlestown, MA

Comments: Same day drain cleaning, quick, on-time service. Great job at a reasonable price.

Review Date: 10/21/2010 | Author: Doug C., Cambridge, MA

Comments: I chose Rhino because they were the first plumber I heard back from, and since I had an emergency situation, I went with them. Our toilet was constantly clogging, even when there was nothing in it. Technician snaked the toilet, which solved the problem. He cleaned up after himself, tightened a few bolts on our toilet free of charge, and was friendly and courteous. I would call Rhino Rooter again.

Review Date: 10/17/2010 | Author: a Neighbor, West Roxbury, MA

Comments: .

Review Date: 09/30/2010 | Author: Molly O., Boston, MA

Comments: John did a great job. He came out the same day to take care of the problem and then when I had follow up questions he took the call and answered all questions.

Review Date: 09/27/2010 | Author: Eric A., Auburndale, MA

Comments: Fast, clean and on time. Would definitely call again.

Review Date: 08/28/2010 | Author: a Neighbor, Chelmsford, MA

Comments: It was an excellent job @ the middle of the night. The service man was very courteous and gave us a couple of pointers on how to avoid the problems going forward.

Review Date: 08/20/2010 | Author: a Neighbor, Watertown, MA

Comments: Very convenient but pricy

Review Date: 07/27/2010 | Author: a Neighbor, Arlington, MA

Comments: Great job! David was on time, very professional, personable and was considerate about keeping the space as clean as possible while he was working and afterwards. I would definitely recommend to friends!

Review Date: 07/06/2010 | Author: Jack B., Medford, MA

Comments: He called immediately, was here in 45 minutes, and cleared the sewer main of the offending roots. And he was polite and friendly.

Review Date: 06/24/2010 | Author: Chris D., Salem, MA

Comments: Called quickly and did a great job coming in and accessing my problem. Discovered the underlying issue that other plumbers last year were unable to or unwilling to bother determining. Unfortunately for me my main sewer line is damaged and needs repair, but at least I now know the real problem instead of paying for a plumber every year to snake a broken pipe. Offered great advice and next steps. He's now my plumber for the next problem.

Review Date: 06/23/2010 | Author: a Neighbor, Brookline, MA

Comments: A really wonderful experience. They were so agreeable and so accommodating. They came quickly and did the job (unclogging a bathtub drain) in record time. The flat rate for the job (quoted before the visit) seemed fair to me. No hidden or extra costs.

Review Date: 06/03/2010 | Author: Katherine H., Lynn, MA

Comments: Fantastic! Came the very next day, right on time, fixed my problem in less than a half hour. Affordable and friendly. Very very happy with the service!

Review Date: 05/21/2010 | Author: a Neighbor, Marlborough, MA

Comments: Fast, professional, knowledgeable, neat! They build their schedule on customer needs, not on their own time preferences. Big companies make you wait a few hours during work day, rip you off, and leave a mess behind. It's quite different with Rhino Rooter. John came in after-hours and did a great job on our laundry drain, and charges were reasonable. I will definitely hire him again and recommend to my friends. Thanks, John!

Review Date: 05/15/2010 | Author: a Neighbor, Roslindale, MA

Comments: I'm very satisfied with the job that Rhino Rooter did today. The cost was less than half of what the national chain plumber service would have charged--you know who I'm talkin' about--and the work was done quickly by a friendly person who took the time to explain how he'd go about the task. I'm also confident that the 30-day warranty will be honored if need be.

Review Date: 05/09/2010 | Author: Haizheng Z., West Newton, MA

Comments: on time, professional, keep promise!

Review Date: 04/30/2010 | Author: a Neighbor, Billerica, MA

Comments: The person showed up shortly after I called them. He fixed the drainage problem very quickly with no mess.

Review Date: 04/25/2010 | Author: a Neighbor, Tyngsboro, MA

Comments: These folks are most accommodating for an off-hour emergency; the fellow thoroughly and efficiently fixed the problem and was an absolute gentleman. Such polite and outtanding customer sevice is a rare fnd. For expertise, professionalism and civility, this is the company.

Review Date: 04/18/2010 | Author: Charles B., Newton Center, MA

Comments: Our technician was David. I contacted Rhino Rooter at about 1:00 PM on Sunday. David was at our house in about 20Minutes. We had a backed up sewer pipe. Rhinos rates were very fair and David was as good as you can get to work on your property. He was very friendly and accommodating. He was extremely though in getting the blockage out of the pipe. He made doubly sure that it was completely unblocked. He definitely went the extra mile in doing the job right. I would be glad to recommend him for any plumbing needs that you have. When done he cleaned up the job site. Have used several times since and he has been great!!!

Review Date: 04/10/2010 | Author: a Neighbor, Westwood, MA

Comments: Although a little late for the appointment, we did get a call about the delay. The service was completed quickly and very neat/clean.

Review Date: 04/08/2010 | Author: Carol G., Dedham, MA

Comments: Very professional, reasonably priced, friendly and courteous answering all my questions and offering suggestions to maintain problem free pipes.

Review Date: 04/03/2010 | Author: Liz A., West Roxbury, MA

Comments: Very prompt and professional. Solved the problem with NO hard sell. I'd definitely use them again.

Review Date: 03/14/2010 | Author: a Neighbor, Newton, MA

Comments: They were great. My basement was overflowing with water from the recent heavy rains. They showed up 30 minutes after I called, located the problem, fixed it right away, and got my basement drained. I'd certainly hire them again.

Review Date: 02/26/2010 | Author: a Neighbor, Medford, MA

Comments: Fast, Clean, , friendly, affordable, did a great jib!

Review Date: 02/23/2010 | Author: Eric G., Beverly, MA

Comments: Rhino Rooter took care of business in a no-hassle way that let us get on with our day stress-free. Great Job!

Review Date: 02/17/2010 | Author: a Neighbor, Medford, MA

Comments: Called them for a slow drain needing to be snaked. Best estimate I received. Much more reasonable than the single other estimate that I received by phone. Other companies required coming out to the house before giving an estimate; some charged for that, others didn't. I wasn't interested in going to that much trouble to get an estimate for a drain snaking. Rhino Rooter staff were very friendly, accommodating, and professional, came on time, did the work quickly and well. Would absolutely use them again.

Review Date: 02/09/2010 | Author: Jing M., Belmont, MA

Comments: Great service

Review Date: 01/29/2010 | Author: Ali R., Burlington, MA

Comments: Very professiona. Took his time to ensure the job is done properly and then made sure to clean up. Thumb up.

Review Date: 01/28/2010 | Author: Randall B., Revere, MA

Comments: Terrific. He came on time. We made an appointment and he was there to the minute. He did his job in a timely fashion, vigorously unwell. He diagnosed and fixed the problem which was severe, and now we are back as good as new!. Highly recommended by this user.

Review Date: 01/20/2010 | Author: a Neighbor, Melrose, MA

Comments: They were polite, and scheduled and arrived at the time promised. Quickly got to work and fixed my clogged drainage problem with the rooter, tree roots had backed up my drainage by the street. Afterwards, problem solved, been about a month and a half, no issues whatsoever. Before this my drains would back up into the tub when someone was taking a shower and doing laundry at the same time.

Review Date: 01/12/2010 | Author: a Neighbor, Allston, MA

Comments: We had our drain cleaned at the beginning of the year (Jan 2010) by a different company (not found through this website), and our drain was stopped up again 10 days later. Rhino Rooter called me as soon as I got the results from Rhino Rooter's prices were reasonable (much lower than the previous company), and David was very helpful, courteous, and was able to fit me in the next day. The serviceman, Mark, was fantastic: he performed the job efficiently, offered good advice, and even convinced us why we didn't need to pay the extra expense of sending a camera through the drain. I recommend them wholeheartedly.

Review Date: 01/05/2010 | Author: David T., Newton Center, MA

Comments: David came on Saturday evening during Xmas dinner with the extended family, when the house waste pipe was completely blocked. He quickly diagnosed the problem and snaked the blockage out, having to take a toilet off to do so. He was sharp, fast, professional, clean, and very quick. I would use him again anytime.

Review Date: 12/30/2009 | Author: Sheila B., Malden, MA

Comments: Excellent in every respect. Problem fixed quickly and efficiently. Price more than fair. I will definitely recommend this company to my friends and neighbors. Sheila Boyle Malden, MA

Review Date: 12/29/2009 | Author: a Neighbor, Lynn, MA

Comments: Excellent customer service. They called right away and accomodated service in the evening at no additional charge. They were 10 minutes early and fixed the problem fast. They seem very reliable, courteous and offered a reasonable price compared to the other quotes I received.

Review Date: 12/28/2009 | Author: Dmitry O., Belmont, MA

Comments: super fast!!!!

Review Date: 12/28/2009 | Author: B. C., North Reading, MA

Comments: I highly recommend Rhino Rooter. John called me within 5 minutes of my online request with ServiceMagic. As I always get several quotes when dealing with a new contractor, I told John I needed to make a few more calls. Unpleasant experiences with other plumbing/drain service companies when I asked for a price quote, led me to call Rhino Rooter/John back. They were able to help me the same day, and Mark did a fast and neat job of clearing my drain. Everyone was professional, courteous and knowledgeable, and I will definitely use them again.

Review Date: 12/17/2009 | Author: a Neighbor, Malden, MA

Comments: They were very responsive and came and did the work necessary.

Review Date: 12/10/2009 | Author: Tai N., Arlington, MA

Comments: friendly service, quick response time, cleaned up after himself.

Review Date: 11/30/2009 | Author: Frank G., Watertown, MA

Comments: Fast,friendly service. Clean and efficient with competetive price.